Hello and thank you for visiting VoiceCerts.com!
I am a senior engineer with over 20 years of varied experiences with voice, route/switch, wireless and data center technologies. Currently, I work for World Wide Technology (WWT) on an extended assignment with a large insurance company as a UC/UCCE business analyst. My comments and actions on this website and social media are my own and not representative of present or past employers.
You can see my full LinkedIn profile above if you are really interested, but over the years I've had a variety of network and telephony experience with products by companies such as Cisco, Lucent, Avaya, Microsoft, Adtran, Nortel, etc.
I originally started this blog several years ago as a way to easily keep track of efforts to study for Cisco's CCIE Voice exam. I figured that if I found something I knew that I'd need to use again later - I could find it on my blog. As it turns out, there are a few other people that can use it as well and it's turned into what you find today.
Am I a CCIE? No. I've passed the CCIE Voice written a couple of times along the way. However, I've taken one attempt at the CCIE Voice lab and failed - but that was a great learning experience and really clarified how to prepare for it. It's not out of reach, but it does take dedication and commitment. I currently hold the CCNP Voice certification and a variety of related specializations.
I try my best to use what I learn along the way to enhance this Cisco voice certification blog with information that will most benefit CCNA Voice, CCNP Voice and CCIE Voice (CCIE Collaboration) students.
Currently, I'm not actively trying to prepare for the CCIE Collaboration lab - not "really". I'm working on establishing a more effective lab using some equipment that I've acquired along the way. As I do, I'll be posting more about tests that I perform to investigate and learn more about different UC features.
I'm also making quite an effort to become more skilled when it comes to dealing with Contact Center/UCCE environments.
Since I administer the VoiceCerts.com blog on my own time; please know that all opinions are my own and not that of my employer. I also make attempts to attribute any material that I publish that is not my own.